Insured Shipping
Optional shipping protection for your order. If your parcel is lost, stolen or arrives damaged in transit, we will replace it or refund you in full - no claim forms and no photos required beyond a quick confirmation.
Free U.S. shipping on every order. Orders are processed within 1-2 business days and tracking is emailed as soon as your order ships.
30-day returns on unused items in original packaging, with return shipping covered if your item arrives damaged or incorrect.
Frequently asked questions
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Most fixtures install like a standard light fitting and include the needed mounting hardware. For hardwired pieces we recommend a qualified electrician.
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We ship across the United States, and shipping is free on every order. See our Shipping Policy for details.
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Orders are typically processed within 1-2 business days. Estimated delivery times and couriers are detailed in our Shipping Policy.
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Shipping is free on all orders within the United States. Full details are in our Shipping Policy.
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You can return eligible items within the return window stated in our Refund Policy.
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Once we receive and inspect your return, your refund is issued to the original payment method. See our Refund Policy for timeframes.
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Please contact us promptly with a photo and we will make it right with a replacement or refund.
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Email support@rushfeld.com or use our Contact page. Customer service hours are Monday to Friday, 8:00 AM - 4:00 PM (EST), and we reply within 1-2 business days.